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Archive for the 'Customer Care' Category



It’s time for an airline passengers bill of rights!

Published on February 15, 2007

It’s happened again. This time passengers were trapped on JetBlue flights out of New York for 10 hours with no food and limited bathroom use. A similar incident several months ago prompted passengers to create a petition for an airline passengers bill of rights. It’s way overdue. The airlines are getting away with murder and it’s [...]




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