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33 (or so) things about management
Posted by Chris Knudsen on August 24th, 2007
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- Try to learn from what happened.
- Understand what happened and how to deal with it in the future.
- Develop lessons from failures and pass them on.
- Empathize with your customers and your competitors.
- Always consider the consequences of your actions before you act.
- Risk does not mean you should not act.
- Allow people to save face when they’ve made mistakes they’re willing to correct.
- Don’t assume you’re always dealing with a rational person.
- Don’t assume anything for that matter.
- Remember that most people have hidden agendas.
- Learn to admit to yourself that you will make mistakes.
- Admit to yourself that there are things you don’t know.
- Most things are beyond your control.
- Always strive to be more and more efficient.Â
- Take a position - have a backbone - the right people will respect you and the wimps will criticize you.
- Don’t accept the “rules” of business. Every rule of business has an exception. That means there are no real rules.
- Passive/aggressive actions will legitimately earn you disrespect and the disdain of those around you.
- Often we only see and hear what we want to believe, which is wrong most of the time.
- Speak up when you have something to say but know when to shut up.
- Never commit to those things you have no authority to commit to or should never commit to.
- Create options for yourself and always have a legitimate back up plan.
- Know that your reasoning may be wrong. Reason has limits.
- Different people and cultures have different definitions of ethics and morals.
- Never say never.
- Don’t accept all the advice you’re given and remember that expert advice may not always be right.
- When taking others advice remember that most people have hidden agendas.
- People can change for the better and the worse.
- You can’t be friends with everyone all the time.
- Debate is good in business as long as its respectable and non-personal.
- Go with your gut but remember your heart.
- Learn how and when to say you’re sorry.
- Set expectations and then allow your people to manage those expectations. People like knowing boundaries and rules.
- Listening is the most important skill to develop in human relations.